by Mark Kacer
Online bill pay has increasingly become a preferred payment option for more and more customers. Right now what’s jet-fueling this trend is unmistakable – the economy.
A recently released Fiserv study (2010 Household Billing Survey) said it best; in the current economic climate “consumers value control and flexibility particularly when they are experiencing cash flow difficulty.” When in a bind, consumers want to hold on to their cash as long as possible and head to a service provider’s Website at the last acceptable moment to pay their bill.
